Order Cancellation

We understand that ordering an item for your special occasion is an important undertaking, and our cancellation policy was created with this in mind. However, If you insist on cancelling the order, please submit your order number and contact our customer service staff at [email protected]

Our Cancellation Policy:
For All Dresses Including Wedding Apparel And Special Occasion Dresses
1. Orders cancelled within 12 hours of payment confirmation will be eligible for a full refund.
2. Orders cancelled 12 – 24 hours after payment confirmation will be eligible for a partial refund including the full shipping cost and 50% of the product purchase price.
3. Orders cancelled 24 – 48 hours after payment confirmation will be eligible for a partial refund including the full shipping cost and 30% of the product purchase price.
4. Orders cancelled after 48 hours of payment confirmation will be eligible for the full shipping cost refund only.
5. Once your order has been shipped, it can no longer be cancelled.